Return Policy

All sales of original artworks are final. Due to the unique and handcrafted nature of each piece, we do not accept returns or offer refunds unless the item arrives damaged or defective.

If your artwork arrives damaged, please contact us (juditprietoart@gmail.com) within 7 days of delivery with clear photographs of the damage and the packaging. We will work with you to resolve the issue, which may include repair, replacement, or refund, depending on the situation.

Custom commissions and sale items are non-refundable.

If it’s a gift, you can exchange the artwork. However, it must be for the same or higher value, not lower, with the extra cost, and you will also pay for the shipping costs.

For any more enquiries go to FAQs page or contact me